Privacy Notice

What personally identifiable information do we collect?

Website visitors and other customers/clients of the Positive Parenting Project may supply personally identifiable information (such as name, address or telephone numbers) for various purposes via this website or by other direct means such as email or phone contact. These purposes include registering to receive e-mail newsletters, requesting further information about our services, receiving family support services or simply asking a question about Anita Cleare or the Positive Parenting Project.

We do not collect personal information from you unless you provide it to us. This means that you can visit our website without telling us who you are or revealing any personally identifiable information about yourself.

How is it used?

When you supply information about yourself for a specific purpose (subscribing to newsletters, asking for advice, making an enquiry), we use the information for that purpose only. Information is not shared with third parties, except for newsletter subscriptions which are managed via data processor Mailchimp.

Our primary goal in collecting any information from you is so that we can provide you with an effective, efficient and customised experience. It allows us to provide services and features that most likely meet your needs, and helps us to customise our service.

Security

We have taken various steps to put in place security measures to protect from loss, misuse and alteration of information. Our security measures meet industry standards for the protection of personally identifiable information.

Retention periods

Data is retained for as long as required to provide the service for which it was supplied or for as long as consent is in place. Information relating to private family support sessions is retained in line with statutory guidance on safeguarding children. 

Your rights

If have requested to receive communications from us and later change your mind, you may contact Anita Cleare to have your name removed from our distribution lists. Please use the unsubscribe links in newsletters or e-mail anita@positiveparentingproject.co.uk. If you would like to verify the data we have received from you or to make corrections to it, you may contact Anita Cleare directly at the e-mail provided above.

What anonymous information is collected on this site?

Anonymous information is collected for every visitor viewing this site. This includes pages viewed, date and time, and browser type. IP numbers are not stored, but are temporarily used to determine domain type and in some cases, geographic region. We do not make any association between this information and a visitor’s identity.

How does this site use cookies and other data collection devices?

We automatically track information based upon your behaviour on our Site using cookies and other devices. Cookies are small files placed on your hard drive that collects information (usually anonymous information as mentioned above) and assists us in providing you with a customised service. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our Site.

This site may contain links to other web sites. Please note that when you click on one of these links, you are entering another site for which we are in no way responsible. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

If required by Law agencies we may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to safeguard a child or conform to the law or comply with legal process.

Data Protection Act 1998

We are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner’s Office to whom you have the right to complain if you think there is a problem with the way we are handling your data.

 

Anita Cleare is the Director or Positive Parenting Project Ltd which is registered in England and Wales as a limited company (number 10870701) at 3 Parsonage Lane, Windsor SL4 5EW.

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